Payment Policy

Effective Date: September 12, 2025

At ICENOVAS, we are dedicated to offering a smooth and secure shopping experience. This Payment Policy explains the payment methods we accept, the payment processing steps, and how we ensure your personal and payment information is secure. By placing an order through https://walletbuy.click, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

We offer several payment options to make your purchase easy and secure:

  • Credit/Debit Cards:
    We accept all major credit and debit cards, including:

    • Visa

    • MasterCard

    • American Express

    • Discover

  • PayPal:
    You can make a payment securely through your PayPal account for a convenient and trusted transaction experience.

  • Other Payment Methods:
    Depending on your location, additional payment options may be available during checkout. Please check the available options at the time of purchase.

2. Payment Processing

  • Secure Transactions:
    All transactions are processed securely using SSL encryption technology to protect your personal and payment information during the checkout process.

  • Authorization Hold:
    When you place an order, a pre-authorization hold may be placed on your payment method to verify that funds are available. This hold will be released once your payment is processed and your order is confirmed.

  • Immediate Payment Processing:
    Payments are processed immediately upon checkout. Once the payment is authorized, your order will be processed for shipment, and you will receive an order confirmation email.

3. Currency

All prices on our website are displayed in USD (United States Dollars). If you are shopping from outside the United States, your payment provider may charge a currency conversion fee based on their exchange rate.

4. Billing Information

  • Accuracy of Information:
    It is important to provide accurate billing information during checkout. Inaccurate or incomplete billing details may result in a declined transaction or delay in processing your order.

  • Address Verification:
    To ensure the security of your payment, we may verify the billing address provided with your card issuer. This helps prevent fraudulent transactions and unauthorized use of your payment method.

5. Failed Payments

If your payment fails for any reason (e.g., insufficient funds, expired payment method, or incorrect billing information), we will notify you immediately. You will need to resolve the issue before we can process and ship your order.

  • Failed Payment Resolution:
    Please verify your payment details and attempt the payment again. If the issue persists, please contact us at [email protected] for further assistance.

6. Refunds

If you are eligible for a refund, it will be processed to your original payment method. For detailed information on how to return products and request a refund, please refer to our Refund & Returns Policy.

  • Refund Processing Time:
    Once your return is approved, refunds are typically processed within 5–10 business days.

7. Sales Tax

Sales tax will be calculated based on your shipping address and local tax rates. The total sales tax will be displayed during checkout before you finalize your purchase.

8. Payment Issues

If you experience any issues with processing your payment or have questions regarding your payment method, please reach out to us at [email protected]. Our customer support team is ready to assist you with any payment-related inquiries.

9. Changes to This Payment Policy

We reserve the right to update or modify this Payment Policy at any time. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we handle payments.

10. Contact Us

If you have any questions or concerns about this Payment Policy, or if you need assistance with your payment, please contact us at:

ICENOVAS
Address: 2795 Culver Ave, Dayton, United Kingdom
Phone: 070 2738 245
Email: [email protected]
Website: https://walletbuy.click